Does this diffuser have warranty?
Yes, all ECO. Accessories have a 12month warranty.
Can I change the oil in my Banksia Pod?
Absolutely. Once the essential oil has dissipated, you can add a different essential oil to the Banksia pod.
How often do I need to top up my Banksia Pod?
It all depends on how strong you like the aroma to be and how much essential oil is in the pod. Once the smell has gone, or the pod in empty, simply refill with your desired essential oil.
Is this safe for use during pregnancy?
Avoid using essential oils during the first trimester unless you are under the supervision of a qualified practitioner. See our full list of pregnancy safe oils in our FAQs.
Is this safe for children?
We do not recommend the use of essential oils for children under 3 months. After 3 months use small amounts in a diffuser or for massage use a 1% dilution ratio in a carrier oil.
Is this safe to use around pets?
Citrus (including Lemon) & Ylang Ylang essential oils are not recommended for use around pets. See our full list of pet safe oils in our FAQs.
Can I ingest this oil?
Essential oils should not be taken internally unless you have consulted with a health professional or Aromatherapist first.
What quality assurance can you provide for your oils?
ECO. conducts internal testing and third party testing on our oil quality. To obtain copies of our GCMS or QA reports please email us at email@example.com with the oils/reports you require for peace of mind.