Does this product have a warranty?
Yes, all ECO. Accessories have a 12month warranty. We will not replace or refund Nebulizers which have been damaged by the use of viscous essential oils.
What is the difference between a Nebulizer and a Mist Diffuser?
Nebulizers do not use heat or water, they work by atomizing the essential oils into fine particles. Nebulizers use a larger amount of essential oil for a shorter running time. However, the concentration of essential oils released into the air is much stronger. It is best to avoid using viscous oils originating from roots and trees in the Nebulizer as they might cause clogging. Nebulizers are best suited for large spaces due to the high concentration of essential oils.
Which essential oils can I use in my Nebulizer?
Avoid using essential oils extracted from woods and roots of plants as they are much thicker and will clog the Nebulizer. Avoid using Fennel, Cedarwood, Clove Bud, Cinnamon, Frankincense, Jasmine 3%, Neroli 3%, Patchouli, Rose 3%, Sandalwood 10%, Pine, Vetiver. All other ECO. essential oils are fine to use.
How often should I cleanly Nebulizing Diffuser?
We recommend cleaning the Nebulizing diffuser with a wet cloth after a few uses or each time you change essential oils. Refer to the instruction manual for more details.
How long will a bottle of essential oil last in my Nebulizing Diffuser?
This can vary depending on which essential oil you are using in your Nebulizing Diffuser, it will also vary depending on how often you use your Nebulizing Diffuser. For a guide, we have used the Nebulizing Diffuser on the intermittent setting for 2 hours, once a day and have found an essential oil will last approximately 2-3 months. This is a guide only and may vary due to the above mentioned.
Can I use my Nebulizing Diffuser around children?
Please be mindful that a Nebulizing Diffuser allows for the purest form of diffusing - we recommend a lower dilution & a shorter diffusing timeframe for children. For more information, please see ourFAQ page.